If I get in an accident, do I need to contact my insurance before repairs?
Who pays the repair bills?
Who is responsible for repairs?
If there is a problem with the repair job, who should you contact?
If I have a difficult time getting my insurance to reimburse the expense, what should I do?
Yes, insurance policies require that you notify the company or your agent, make a report.
Who pays the repair bills?
We can help you, but ultimately you must arrange for payment. Your insurance
company will pay you less any deductibles.
Who is responsible for repairs?
The shop is responsible for any and all repairs. That’s why it is critical to select a repair shop that has ASE certified technicians on staff. Not only will they restore your automobile to its pre-accident condition, you’ll have the peace of mind knowing that the work was done by highly trained professionals.
If there is a problem with the repair job, who should you contact?
First, the manager of the shop that performed the work. If your problem is still not resolved, contact your insurance company claims manager.
If I have a difficult time getting my insurance to reimburse the expense, what should I do?
First contact your insurance agent. If that fails, then contact the Ohio Department of Insurance at 614-644-2658.